Power Window or Door Lock Not Working — What It Usually Is

Based on real repair records · last updated September 4, 2026
45.4%
of these visits involve Window Regulator — typically $259 – $423 when it's the only fix
Computed from real repair visits where the customer reported a window or lock problem.

Power windows fail at the regulator — the scissor-and-cable mechanism that lifts the glass — more than anywhere else. Locks fail at their small actuator motors. Both live inside the door panel, so labor is a fixed part of the story.

What it actually turns out to be

The fix involvedShare of visits*Typical cost†Median
Window Regulator45.4%$259 – $423$328
Switch15.4%$126 – $344$216
Glass15.1%$52 – $315$169
Door Handle8.0%$124 – $272$183
Module / Actuator3.6%$254 – $696$413
Lock / Latch2.0%$137 – $449$264
Cables / Wiring2.0%$121 – $392$225
Other, rarer causessmaller sharesvaries

*Share of visits whose repair involved this part. Combined repairs count toward each part involved, so shares overlap and don't add up to 100%. Among visits that ended in a parts repair.
†Middle half of real invoices (25th–75th percentile) when this was the only fix — parts + labor, all vehicle types.

Real repair reports

These are recent, paid visits for this complaint — the words as the owner said them, and what it turned out to be.

Car owners said

“Driver front window won't roll up”
2015 Jeep Grand Cherokee · 100,552 mi · $655 · Jul 2026
turned out: Switch
“Passanger window not working”
2010 Chrysler Town & Country · 204,941 mi · $359 · Jul 2026
turned out: Window Regulator
“Drivers window won't go up”
2014 Chevrolet Cruze · 114,855 mi · $593 · Jun 2026
turned out: Glass
“Power window not working”
2002 Toyota Tacoma · 205,272 mi · $450 · Mar 2026
turned out: Bulb + more
“Diag window stuck halfway down”
2001 Buick Lesabre · 203,399 mi · $541 · Jan 2026
turned out: Car Battery + more
“Pass front window fell down”
2004 Ford Escape · $468 · Jun 2026
turned out: Window Regulator

What the technician found

“Check windows found no power found relay bad”
2002 Toyota Tacoma · 205,272 mi · $450 · Mar 2026
“Driver's side window doesn't go all the way up or down”
2022 Toyota Tundra · 20,832 mi · $364 · Nov 2025
“Drivers front window regulator has come apart, recommend replacing the motor and regulator together. This unit has to be removed with the door glass and riveted back together then installed Door handle bezel broken upon arrival”
2012 Ford Fusion · 218,187 mi · $753 · Sep 2025
“Rotate tires front to rear and inspect for wear or damage. does not include tpms services as needed”
2013 Chrysler 200 · 79,576 mi · $893 · Aug 2025

Window fell into the door

A thunk followed by glass that won't rise is a snapped regulator cable — the defining regulator failure. The motor often survives and gets reused.

Works from one switch but not the other

A window that obeys the driver's switch but not its own (or vice versa) is a switch problem — cheaper than a regulator, and a common water-ingress casualty.

Lock clicks but doesn't move

A lock that buzzes or half-moves has a dying actuator. One failed actuator is a part; several failing together on an older car is a known pattern on some models.

Take this to the shop

The FixDozer Diagnosis Brief puts this page on one printable sheet: what this complaint usually turns out to be, how often, and what each fix should cost — so when the diagnosis comes back, you already know whether the number fits.

Download the Diagnosis Brief (PDF)

View it online · Narrow it down for your vehicle

Where these numbers come from. FixDozer computes statistics from a large, continuously updated body of real-world US automotive repair records.